Thales e-Security Technical Support

Committed to providing world-class technical support with a global team of expert engineers

Thales e-Security Support Services

Our support engineers have a wealth of experience with Thales e-Security's products and solutions, and a deep understanding of related information security fields, such as Cryptography, enterprise applications and databases. Each component of Thales e-Security's Support Services has been designed to optimise the customer experience and ensure that each organization quickly benefits from the full value and functionality inherent within the entire family of Thales e-Security security products.

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A Global Technical Support Team

A team of expert support engineers located around the globe to provide comprehensive support for your Thales e-Security software and hardware

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Online Knowledgebase and Helpdesk

Online knowledgebase and support ticketing tools give you control over your Thales support services

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Fast Repair or Replacement

In the rare event that your Thales e-Security hardware develops a fault Thales can quickly repair or replace your equipment to help you maintain your service

Thales e-Security Customer Support Portals

Log queries directly with our engineers, access additional resources to help resolve your issue, search our knowledgebase and view product update information Thales e-Security Support Portal       Vormetric Support Portal